Service Request Ticket - # 25269

Service Request Information

CONTACT Name Goodell, Dale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2008 08:30 AM
Department University Computing Solutions Phone 88122
Location Email goodeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0748BE8424 Location PDR

CPU Unknown


OS Unknown Software Moicrosoft office Pro Plus 2007 from P0064403

Wired NIC 00:14:4F:B7:89:12

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 04, 2008 11:09 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 04, 2008 11:07 AM 
Session terminated.
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Emily Warner Apr 04, 2008 08:32 AM 
Thin client: The mouse will move, but you can't 
click on anything. This thin client belongs to 
Mary Jacobs (mail room coordinator). Dale said 
that if you come in to the main office of the 
physical plant someone will direct you to the 
mail room. Mary can be reached at 88383 and will 
be available during business hours.
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