Service Request Ticket - # 25270

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2008 08:47 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:18:4F

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 04, 2008 11:37 AM 
Task reassigned to Brian Witt.
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Brian Witt Apr 04, 2008 11:37 AM 
Self resolved.
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Emily Warner Apr 04, 2008 08:49 AM 
Lori said it was working just fine yesterday, but 
she can't print from her computer today. She said 
it is somewhat of an urgent issue because she 
needs to be able to print. She is available 
during business hours in HL 117.
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