Service Request Ticket - # 25284

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2008 04:39 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050095[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. G62WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:2F:EB


TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Jun 12, 2008 10:49 AM
Closing task, as this may or may not get done
before the lab gets new machines.  
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Brian Witt May 28, 2008 11:43 AM
On hold until we have time to do this. 
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Brian Witt Apr 14, 2008 12:04 PM
OK
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Joan Guralnick Apr 14, 2008 10:28 AM
Brian could I review the image with you before 
it is imposed on every machine?  Thanks, Joan
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Joan Guralnick Apr 07, 2008 05:17 PM
please place on lab machine desktop

The home page for all browsers to be www.wou.edu 

Have Print Screen available on all machines in 
an effort to save on paper and printing.

Short cut to www.wou.edu/printers  to check 
their print credit account

Shortcut to WOU email

Shortcut to Academic Calendar 
www.wou.edu/provost/academic.php

Shortcut to class schedules  
http://www2.wou.edu:7777/pls/wou2/registration.st
udent.get_selection 

Shortcut to resetting their passwords  
www.wou.edu/accountlookup 
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Brian Witt Apr 07, 2008 09:47 AM
I talked to Joan and it seems we need to make an
updated image for the lab and add some things to
it, per Joan's request.
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Brian Witt Apr 07, 2008 09:47 AM
There are about 16 machines missing from that lab.
 I looked and we have about 8 of those machines
here. I talked to Joan and she will look into the
rest of the missing machines.  
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Brian Witt Apr 07, 2008 08:27 AM
F1 machine is not there. I assume we are working
on it?  Guess I'll have to go around and hunt down
the WOU number. 
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Brian Witt Apr 07, 2008 08:18 AM
APS101 - F1
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Brian Berkley Apr 06, 2008 08:48 AM
Task reassigned to Brian Witt.
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Brian Berkley Apr 06, 2008 08:48 AM
Re-Image this machine.
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Stephen Pierce Apr 04, 2008 04:40 PM
System repeatedly reboots itself.  After 
rebooting there's a brief dialog box:
Isass.exe - System Error
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