Service Request Ticket - # 25296

Service Request Information

CONTACT Name Tatti, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2008 09:29 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email tattis@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030420[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 3.0GHz
Serial No. 8L0Z141 Location PDR

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office 2003 Pro from P0045604 installed as Office XP PRO

Wired NIC 00:0C:F1:8D:67:8C

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 08, 2008 08:33 AM 
tattis should be the relevant login now
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Brian Berkley Apr 07, 2008 10:42 AM 
She is a temporary employee.
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Joan Guralnick Apr 07, 2008 10:35 AM 
Sandra Tatti is retired.  Is she teaching a 
class?  Why would she be given access to the 
network?  Is it possible she only wants access 
to library services?  Is there a way of flagging 
accounts to let us know they are retired?  An 
account status flag.  Retired, graduated, 
terminated, blackballed, whatever...
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Brian Berkley Apr 07, 2008 09:54 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 07, 2008 09:52 AM 
LDAP account is tattiss
AD account was tattis renamed it to tattiss and
told her to account lookup and reset password and
see if that syncs.
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Katie Jessel Apr 07, 2008 09:33 AM 
Can access email using network password, but 
cannot do anything else pretaining to the network 
(can't log on to own computer), mentioned that it 
is preventing work from being done.

Available all day
88682 
AD 308E
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