Service Request Ticket - # 25305

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2008 12:10 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030741[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 51F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:E9

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 07, 2008 12:48 PM 
Status changed to: Waiting for Contact
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Brian Berkley Apr 07, 2008 12:48 PM 
Had her hold down CTRL and dial the mouse wheel.
She will call back if that wasn't it.
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Brian Berkley Apr 07, 2008 12:14 PM 
Task reassigned to Brian Berkley.
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Christian Mendez Apr 07, 2008 12:12 PM 
She accidentally pressed something when she was 
in her email and said that ever since then, 
whenever she goes to compose an email, the 
default font size is set to "1" which is tiny. 
she has to highlight the whole text and change it 
to the normal size "3" font.

She wants to know how to reset the fields so that 
she doesn't have to highlight all the font.

She is available all day today.
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