Service Request Ticket - # 25309

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2008 01:09 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030766[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 5WC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 5WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, DreamweaverMX 2004 from Poo49831, InDesign CS v3 w/pagemaker plugin pack from P0049831,

Wired NIC 00:0C:F1:EA:1F:D0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 07, 2008 02:58 PM 
I installed the scanner drivers and tested it out. The scanner is fully functional now.
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Audrey Sundkvist Apr 07, 2008 02:31 PM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Apr 07, 2008 01:11 PM 
The scanner was unplugged when she plugged in the 
scanner it asked for an admin password in order 
to finish the istall.

She did not know if the scanner was originally 
attached to another machine that was previously 
moved.

DELL pc and Epson Scanner

If someone needs to get in, the Dean secretary 
next door will be able to let them in.
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