Service Request Ticket - # 25345

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2008 12:34 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070278[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXL87662 Location PDR

Model Q5409A Hostname writing-center.wou.edu
Notes 3 trays, duplexing PRINTER MAINTENANCE: HPLJ 4340DTN Maint kit from P0090475 June2013 SR50664; HP LJ Maint kit from P0090634 and NEW print cartridge from P0090805 JUNE21 SR50664; IP: 140.211.64.35 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1A:4B:17:4E:D7

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 08, 2008 02:13 PM 
Fixed and good to go.
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Brian Berkley Apr 08, 2008 01:57 PM 
Task reassigned to Adam Wehner.
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Chris Curtis Apr 08, 2008 12:35 PM 
A student worker called in. The printer was 
jamming up with paper. A worker tried to open the 
door to clear the jam and a plastic part fell out 
of the printer. Printer #20070278[Edit Inv]
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