Service Request Ticket - # 25347

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2008 03:05 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060473[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN printer # C8164A#A2L
Serial No. TH68N5Z016 Location PDR

Model 1PC8164A Hostname wcpc-color.wou.edu
Notes 2nd 250 sheet papery tray, duplexing Ink/Toner Refill

Wired NIC 00:11:0A:F3:81:4C

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 28, 2008 09:16 AM 
Went and looked at the printer. Looks like the
printer is feeding the paper crooked.  I realigned
it.  Hopefully this will stay fixed this time.
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Christian Mendez May 27, 2008 10:21 AM 
****This is an email****
To Whom It May Concern:
 
Original work orders have been closed or 
completed as per emails sent by the Service 
Request System?
 
Work order number 25347-HP Inkjet color printer 
wou#20060473[Edit Inv] in Rm#111 still does not print 
straight on the page? And has not worked 
correctly since purchased in December of 2006?
 
Work order number 25458-HP B/W printer 
wou#20060582[Edit Inv] in Rm#111 still squeaks while 
printing? Prints fine.
 
Thanks 
Linda

Linda Root 
Office Manager 
Western Community Policing Institute 
Western Oregon University 
Phone: 503.751.4001 
Fax: 503.751.4009 
Toll Free: 1.877.601.6866
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Adam Wehner Apr 18, 2008 08:32 AM 
I went and looked at the printer and couldn't get
anything to print out of it crooked. I am not sure
what they are doing.  I will have to go talk to
Linda and figure out what is going on.
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Brian Berkley Apr 08, 2008 03:37 PM 
Task reassigned to Adam Wehner.
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Brandon Farley Apr 08, 2008 03:06 PM 
It prints everything crooked and has for some time.
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