Service Request Ticket - # 25349

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2008 03:08 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42


TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public

Entered by Date Memo
Teresa Hutchinson Apr 09, 2008 07:23 AM
Ken and Nathan went over and tried tracing out 
the connection.  Mis-labled so they ran a cross 
connect in a satellite terminal room.
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Brian Berkley Apr 08, 2008 03:18 PM
Task reassigned to Teresa Bybee.
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Brandon Farley Apr 08, 2008 03:09 PM
This is her primary computer and it is urgent that
it works asap.
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