Service Request Ticket - # 25353

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2008 07:28 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jackie Digmann Apr 09, 2008 07:30 AM 
His thin client locked up, so he tried to exit it 
and now it is on a blue screen and it needs to be 
reset.
Contact Darin
88176 between 7:30-6pm
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