Service Request Ticket - # 25356

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2008 08:23 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 14, 2008 08:28 AM 
Logged off his session he should be good to go.
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Brian Witt Apr 11, 2008 11:49 AM 
Task reassigned to Adam Wehner.
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Emily Warner Apr 11, 2008 08:20 AM 
Tom called again today and said that his thin 
client is locked up again. He is hoping someone 
can take a look at this very soon. He is 
available during normal business hours today.
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Katie Jessel Apr 09, 2008 08:24 AM 
Needs his thin client session reset.
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