Service Request Ticket - # 25366

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2008 11:46 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. FGGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Photoshop 7.0 from P0042186, Macromedia Dreamveaver MX P0042204,{UPGRADED- Acorbat Pro 6 from P0043887}, Adobe Acrobat Pro v9 Win from P0073420, Adobe InDesign CS5 WIN from P0078636

Wired NIC 00:1A:A0:52:F9:59


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Feb 03, 2009 01:56 PM
Task reassigned to Brad Dougherty.
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Patrick Shanley Apr 29, 2008 10:10 AM
returning call never recovered, and wanted to 
checking in on status requesting a call back
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Christian Mendez Apr 09, 2008 11:47 AM
The folder Photos was deleted this morning. It 
contained photographs for the library website

Path:
X:/provost/library/intranet/photos

Jerrie said that by accident they deleted the 
whole folder containing photos. She would like to 
have an email sent to her when this is done.
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