Service Request Ticket - # 25367

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2008 12:19 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040614[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. DY2QV61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BB:FE:49

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 09, 2008 01:32 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 09, 2008 01:32 PM 
Damewared into the system and installed Adobe
Reader 8.1.2 and Office 2007 Compatibility Pack.
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Christian Mendez Apr 09, 2008 12:22 PM 
The Adobe Acrobat Reader is not installed on the 
machine used by the Secretary of Football student 
worker:
Cady Hunt

the machine is located in OP 106 wou# 20040614[Edit Inv]

she tried to install it but she does not have 
admin. rights.

Cady will be at: 88516 leave a message if she is 
not in.
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