Service Request Ticket - # 25396

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2008 08:50 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040621[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 5Y2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 5Y2QV61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548, Dreamweaver 4

Wired NIC 00:11:43:BA:CD:9D

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 11, 2008 10:49 AM 
Task reassigned to Brian Witt.
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Brian Witt Apr 11, 2008 10:49 AM 
She had the CD wedged in between the CD-ROM and
the CD-ROM faceplate. Opened the machine, removed
the drive and recovered the CD.
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Emily Warner Apr 11, 2008 08:53 AM 
She placed a CD in the tray and the drive 
wouldn't open. When she opened the tray back up, 
the CD was no longer there. She will be available 
either in her office (TO 351) or in class (TO 349)
until 3pm today. She said that if she is in class 
feel free to interrupt.
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