Service Request Ticket - # 25406

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2008 07:05 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 14, 2008 08:27 AM 
Logged him off he should be good to go.
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Brian Witt Apr 14, 2008 08:21 AM 
Session issue?  Adam, can you help?
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Brian Witt Apr 14, 2008 08:21 AM 
Task reassigned to Adam Wehner.
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Stephen Pierce Apr 14, 2008 07:06 AM 
Gray screen and locks after attempting to log in.

Days/time:
7am-5:30pm

Raising priority as there have been a series of 
this same problem.
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