Service Request Ticket

Service Request Information

CONTACT	Name	Liu, Jie	Date	Apr 14, 2008 01:36 PM
	Department	Computer Science Division	Phone	88989
	Location		Email	liuj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070685 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell PowerEdge SC1430, 2.0GHz, 1333MHZ, FSB
	Serial No.	5R7YZF1	Location	PDR
	CPU	Dual Core 5130(4MB Cache, 2GHz Xeon, 1333MHz fsb)
	OS	Unknown	Software

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Apr 28, 2008 03:09 PM	Server and monitors were delivered.	Add Attachment
Brian Berkley	Apr 23, 2008 03:44 PM	Task reassigned to Adam Wehner.	Add Attachment
Brian Witt	Apr 23, 2008 09:01 AM	Called, no answer. I'm wondering if we should just deliver to Portia?	Add Attachment
Brandon Farley	Apr 22, 2008 03:11 PM	Jie called back and asked that if the server is not ready to be delivered will it be possible to get the monitors as soon as possible while they are waiting on the server.	Add Attachment
Joan Guralnick	Apr 22, 2008 01:47 PM	Task reassigned to Brian Berkley.	Add Attachment
Joan Guralnick	Apr 22, 2008 01:44 PM	One monitor goes to Dave and one Monitor goes to Jie. Server goes to Jie. He would like a static IP for the server.	Add Attachment
Brian Witt	Apr 18, 2008 11:31 AM	I called and asked what he needs done to the server.	Add Attachment
Joan Guralnick	Apr 17, 2008 02:04 PM	John Marsaglia called on this and wants to know the status	Add Attachment
Tricia Flaherty	Apr 14, 2008 01:40 PM	Please update inventory with final delivery location as I did not get one from the purchase request. I also did not get a NIC Address so if possible please update that as well. John Marsaglia can be a second point of contact for this order	Add Attachment
Tricia Flaherty	Apr 14, 2008 01:37 PM	The monitors and powerEdge box are on counter in ITC008 with accessories, cables, setup sheet, and invoice	Add Attachment