Service Request Ticket - # 25423

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2008 03:36 PM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060412[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. STH67P5Z0C6 Location PDR

Model C8164A#A2L Hostname
Notes duplexing, 2nd 250 sheet tray Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:F3:91:0B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 17, 2008 10:11 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Apr 17, 2008 10:11 AM 
I went by and gave the printer a restart. It was working fine.
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Christian Mendez Apr 14, 2008 03:36 PM 
****This is an email****

 Hello,



The HP Business Inkjet 2800 (WOU#20060412) 
also known as LAB-ITC104-1
has a bit of a problem. It holds a job in process 
for long periods of time -- hours, at times, 
maybe even overnight. 
Any help would be appreciated.
thanks,
Diane Tarter for A422



Diane Tarter
Professor of Art (Graphic Design) 
& Chair, Creative Arts Division


Western Oregon University
345 N. Monmouth Avenue
Monmouth, Oregon 97361


503.838.8593
tarterd@wou.edu
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