Service Request Ticket - # 25431

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2008 11:16 AM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 17in Flat Panel LCD Monitors #1703FP
Serial No. MX02Y3114760545QAWFC Location PDR
TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Apr 21, 2008 01:30 PM 
Task reassigned to Christian Mendez.
 Add Attachment
Christian Mendez Apr 21, 2008 01:30 PM 
He called back and said its fixed.

asked me to close the task.
 Add Attachment
UCS Tech Apr 16, 2008 10:47 AM 
Status changed to: Waiting for Contact
 Add Attachment
Audrey Sundkvist Apr 16, 2008 10:47 AM 
Called and left a message asking for times available.
 Add Attachment
Chris Curtis Apr 15, 2008 11:19 AM 
He turned on his computer today and when it 
loaded up. The computer had reset back to 
standard settings (ie screen saver, desktop 
image) and all the icons and document short cuts 
on his computer are missing. He needs help seeing 
if he can retrieve any of those documents.
 Add Attachment