Service Request Ticket - # 25439

Service Request Information

CONTACT Name Davies, Paddi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2008 04:45 PM
Department The Research Institute Phone 88778
Location Email daviesp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070443[Edit Inv] (opens in a new window) Bldg/Room TODD 202
Service Tag BVC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. BVC61F1 Location Paddi Davies

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:DB:8F

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 17, 2008 10:02 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Apr 17, 2008 10:02 AM 
I sent Paddy a link to http://helpdesk.its.uiowa.edu/backup/xpcdwiz.htm which has an 
easy to follow tutorial.
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Patrick Shanley Apr 15, 2008 04:46 PM 
Wanted a computer with cd burning software, 
wanted to know if the computer had it or if she 
needed separate software.
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