Service Request Ticket - # 25440

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2008 08:10 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joan Guralnick Apr 17, 2008 10:46 AM 
Jenny called and it works now
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UCS Tech Apr 17, 2008 10:35 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Apr 17, 2008 10:34 AM 
Called and left a message asking for an update.
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Katie Jessel Apr 16, 2008 08:16 AM 
Says everythings plugged in, turned on the 
computer and black screen came up. System alert, 
battery low and not responding. 
Tried restarting computer, said it was taking 
longer than usual, but finally rebooted. I let 
her know that if it happens again, to call back.

Available all day, takes lunch at 1pm.
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