Service Request Ticket - # 25449

Service Request Information

CONTACT Name Morganstern, Leslie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2008 11:45 AM
Department Phone 88550
Location Email lmorgan@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070390[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005n Printer # Q7814A#ABA
Serial No. SCND1S70672 Location PDR

Model Q7814A Hostname sep.wou.edu
Notes Printer Maint:HP LJXXXX Pickup Roller from VISA2013004000 SR53608 MAY2014 P3005n Maint. Kit #KIT-MAINT-P300-BB from P0093971 SR53608 MAY2014, IP:140.211.64.52 Ink/Toner Refill

Wired NIC 00:1A:4B:22:29:AE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 16, 2008 01:41 PM 
She said this is working fine now. After a few minutes it started 
working.
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Skyler Gregory Apr 16, 2008 12:39 PM 
I didn't have time to touch this one.
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Skyler Gregory Apr 16, 2008 11:55 AM 
Task reassigned to Skyler Gregory.
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Christian Mendez Apr 16, 2008 11:47 AM 
Printer radar/sep 20070390[Edit Inv]
Her machine wou# : 20010766[Edit Inv]

She has always been able to print to the printer 
on radar/SEP

today when she tries to print anything, nothing 
happens. The printer is selected in the print 
box, when she goes to print, the print box just 
sits there. 

It does this no matter what type of file she 
tries to print.

she will be in her office all day today.
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