Service Request Ticket - # 25461

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2008 07:36 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051137[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0090 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:70

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 17, 2008 09:16 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Apr 17, 2008 09:15 AM 
I went to double check and everything was normal. I would not 
assume it had anything to do with headphones since but instead 
with general silliness.
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Stephen Pierce Apr 16, 2008 07:48 PM 
Two thin clients were not working in the WUC lab.
 When I checked their cables, they monitor and usb
cables were swapped (machines directly opposite
each other).  

Perhaps this is one of the problems with not being
able to use headphones?

I switched all the cables as I [think] they should
go, and machine 20051137[Edit Inv] is working and 1135 does
not work.
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