Service Request Ticket - # 25465

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2008 08:46 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 17, 2008 01:32 PM 
she is good to go.
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Joan Guralnick Apr 17, 2008 11:28 AM 
Jan just called back and she wants to talk to 
Myron
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Myron Hoeckle (Student) Apr 17, 2008 10:55 AM 
turned off programs that were not needed, and I an
defraging it.
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Myron Hoeckle (Student) Apr 17, 2008 10:31 AM 
Task reassigned to Myron Hoeckle.
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Shannon McCormick Apr 17, 2008 09:40 AM 
She called back and was wondering when someone 
could take care of her problem.
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Shannon McCormick Apr 17, 2008 08:47 AM 
It freezes when she uses internet explorer too. 
She can't use her computer now.

will be here all day.
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