Service Request Ticket - # 25469

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2008 10:01 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 18, 2008 12:15 PM 
They are all setup.
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Skyler Gregory Apr 18, 2008 11:56 AM 
Loaning them 20010810[Edit Inv]
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Brian Berkley Apr 18, 2008 11:38 AM 
Task reassigned to Skyler Gregory.
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Tricia Flaherty Apr 17, 2008 10:08 AM 
She called inquiring about getting a second 
monitor set up on the info desk so she can have 
the students help with getting Astra scheduling 
going over there.  I told her we could put a 17 
inch flat panel monitor from storage into this 
location at the info desk.  Please note that 
getting Astra schedduling going for campus is a 
important project so anything we can do to help 
get it going is good
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