Service Request Ticket - # 25474

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2008 11:57 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 18, 2008 10:48 AM 
I moved the machine. The network jack is active.
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Brian Berkley Apr 18, 2008 09:27 AM 
Task reassigned to Brian Witt.
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Joan Guralnick Apr 17, 2008 12:00 PM 
I'm making this a high priority so you see it and 
then use your discretion
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Joan Guralnick Apr 17, 2008 12:00 PM 
She is on the 2nd floor and needs to move to the 
1st floor by the kitchen.  She doesn't know the 
room number it is the one on the right with all 
of the windows and a back door
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Joan Guralnick Apr 17, 2008 11:59 AM 
She has two monitors and a printer as well.  Ask 
Teresa if the network jack is active.  Tomorrow 
would be loverly.  She needs to be up and working 
on the budget on Monday.
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