Service Request Ticket - # 25477

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2008 01:47 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050987[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. CPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135

Wired NIC 00:12:3F:CD:5A:7D

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 17, 2008 02:58 PM 
updated her java, works fine now.
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Adam Shinn Apr 17, 2008 02:30 PM 
Task reassigned to Adam Shinn.
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Joan Guralnick Apr 17, 2008 01:47 PM 
She is going to try restarting her machine 
because of the power outage other wise she can't 
get into her primary work tool
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