Service Request Ticket - # 25479

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2008 02:14 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 6TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F7:85

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 17, 2008 02:49 PM 
her clock as reset cause security certs to go
haywire, fixed her clock and she is good to go.
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Myron Hoeckle (Student) Apr 17, 2008 02:39 PM 
on it
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Myron Hoeckle (Student) Apr 17, 2008 02:37 PM 
Task reassigned to Myron Hoeckle.
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Joan Guralnick Apr 17, 2008 02:14 PM 
She relies on Banner to do her work so she is at 
a stand still
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