Service Request Ticket - # 25491

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2008 08:00 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040989[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. BZ8MS71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572, transfered from W#20020707 7/06- Visio 2003 PRO from P0053186, Adobe Creative Suite 2 WIN from P0054879, Dreamweaver MX from P0037637(Library QTY24), Roxio EMC Suite v8 from P0058405

Wired NIC 00:12:3F:88:A1:C3

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 18, 2008 09:27 AM 
Task reassigned to Brian Witt.
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Brian Witt Apr 18, 2008 09:27 AM 
Pulled the battery.  The message did not come back
when I put the battery back in.
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Emily Warner Apr 18, 2008 08:01 AM 
When he turns on his computer it says "system 
battery low" He is wanting someone to come take a 
look at it. He is available all day.
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