Service Request Ticket - # 25499

Service Request Information

CONTACT Name Latham, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2008 10:03 AM
Department Library & Media Services Phone 88882
Location Email lathamv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070135[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. HHGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:0A:85

TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 18, 2008 12:55 PM 
Status changed to: Waiting for Contact
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Brian Berkley Apr 18, 2008 12:54 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 18, 2008 12:54 PM 
left Valerie a voicemail
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Brian Berkley Apr 18, 2008 10:46 AM 
Task reassigned to Clayton Mitchel.
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Brian Berkley Apr 18, 2008 10:46 AM 
user ID not in LDAP
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Emily Warner Apr 18, 2008 10:04 AM 
After the power outage yesterday, she does not 
have access to any of the drives. She is 
available all day today.
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