Service Request Ticket - # 25500

Service Request Information

CONTACT Name Estrada, Juana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2008 10:34 AM
Department College of Education Phone 88052
Location Email estradaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20010879[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 17
Serial No. Location PDR
TECHS Submitted by Emily Warner Contact ewarner@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Joan Guralnick Apr 21, 2008 09:47 AM 
So, is this completed now???
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Adam Wehner Apr 21, 2008 09:03 AM 
Here problem was fixed on the LDAP side she is up
and running now.
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Skyler Gregory Apr 18, 2008 12:26 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Apr 18, 2008 10:46 AM 
I called her and kicked her off of the terminal
services but she still can't get on. I will go
look at her in a bit.
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Emily Warner Apr 18, 2008 10:35 AM 
She rebooted her computer and now it is frozen. 
She will be available all day today.
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