Service Request Ticket - # 25501

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2008 11:30 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020577[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 2J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:9A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Apr 18, 2008 11:44 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Apr 18, 2008 11:43 AM 
They called back and said that they installed a 
few drives and its working fine now.

closing ticket.
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Christian Mendez Apr 18, 2008 11:33 AM 
Scanner: 20060630[Edit Inv] is scanner wou#
EPSON Scanner
attached to DELL PC

Its not a scanning bed, but a feeder. The student 
abroad office called and said that when they feed 
a page, the scanner just shows a blank document 
with nothing on it. A White page.

They are trying to scan documents with type on it 
but nothing shows up in the scan itself. 

Someoone will be available all day EXCEPT from 
12:30pm - 1:00pm
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