Service Request Ticket - # 25508

Service Request Information

CONTACT Name Ainsworth, DeAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2008 02:25 PM
Department Financial Aid Phone 88681
Location Email ainswod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040888[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description HP LaserJet 2420 Printer # Q5956A
Serial No. cndjb08788 Location PDR - Picked up by PP on 12/8/10

Model Q5956A Hostname
Notes Up to 1200 x 1200 dpi Up to 28 ppm (A4)/30 ppm (letter) Input trays - 100-sheet multipurpose tray 1, 250-sheet tray 2; Output trays - 100-sheet rear output bin, 250-sheet top output bin Fuser (Fixing) Ass'y, 110V. LJ 2300 #RM1-0354-AEX from P0064208, Fuser for HP LJ2420 #RM1-1535-EXCH from P0065606 4-2008,Roller Kit Feed 2400 PNO for LJ 2420 from P0076390 8-2010 Ink/Toner Refill
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 28, 2008 03:08 PM 
Printer got new fuser and is back up and running.
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Katie Jessel Apr 28, 2008 08:40 AM 
Called to check on the status of the fuser.
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Joanie Kinnaman Apr 23, 2008 02:04 PM 
ordered 3/23/08 P0065606
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Adam Wehner Apr 21, 2008 01:56 PM 
Printer is going to have to get a new fuser. I put
an order in for today.
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Brian Berkley Apr 18, 2008 03:34 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Apr 18, 2008 02:26 PM 
The printer in the Financial Aid office AD 308 is 
jammed.

they can actually see the jam towards the back 
area in an accordian style.

wou#
20040888[Edit Inv]
HP Laserjet 2420
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