Service Request Ticket - # 25516

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2008 03:07 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB009B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:CC

TECHS Submitted by Aaron Poole Contact apoole@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Aaron Poole Apr 19, 2008 03:09 PM 
All of the thin clients including the kiosks are 
running very slow in the library. 2 or 3 of them 
keep cutting in and out as people are using them.

Contact tues-sat: before 3:30
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