Service Request Ticket - # 25525

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2008 09:52 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070446[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 2VC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Win 7 Pro upgrade from P0082235 (orig>Windows downgraded to XP Pro sp2), Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:70

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 21, 2008 10:40 AM 
I brought over the keyboard and hooked it up for
her. She's good to go.
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Skyler Gregory Apr 21, 2008 10:24 AM 
Task reassigned to Skyler Gregory.
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Tricia Flaherty Apr 21, 2008 09:59 AM 
Lisa Wilson from Teaching Research called to ask 
me if new computers come with keyboards and 
mice, I said yes and she told me that alot of 
the time when we take them new computers that 
they ordered they are not given new mice and 
keyboard.  She now has a user, Bonnie Morihara 
who is having problems with her keyboard failing 
but has a new computer she recieved in Dec 2007 
but no new monitor(original setup- SR#23373).  I 
will put a USB Dell keyboard in Tech Inbox#4.
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