Service Request Ticket - # 25531

Service Request Information

CONTACT Name OMalley, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2008 01:47 PM
Department Health & Exercise Science Phone 5035084311
Location Email omalleyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050126[Edit Inv] (opens in a new window) Bldg/Room OPE
Service Tag G5SVW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. G5SVW71 Location Todd Smith/FOTBALL

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:D2:C2

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact kjessel@wou.edu 88925

Tracking

Entered by Date Memo
Katie Jessel
Email

Public
Entered by Date Memo
Katie Jessel Jun 04, 2008 10:48 AM 
Task reassigned to Katie Jessel.
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Katie Jessel Jun 04, 2008 10:48 AM 
Called and talked to him, not a problem anymore.
I'm closing the task.
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Katie Jessel May 28, 2008 02:06 PM 
Left a voicemail.
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UCS Tech May 09, 2008 11:17 AM 
Status changed to: Waiting for Contact
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Chris Curtis May 08, 2008 12:52 PM 
Left message
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UCS Tech Apr 23, 2008 11:45 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Apr 23, 2008 11:45 AM 
Called and left a message asking if this error still comes up and for 
times he is available.
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Christian Mendez Apr 21, 2008 01:49 PM 
He mentions that when he turned on his machine 
today, this box popped up that said:

A cooling device has exceeded a non-critical 
threshold_ contact your computing support or Dell

all he can do is click the x

Ryan also said that once he clicks the x, it pops 
back up after a few minutes

He is available all day
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