Service Request Ticket - # 25537

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2008 05:23 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070142[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag DBGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. DBGBBD1 Location ITC Hallway (was Reference Desk, HL)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:01:8B

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Adam Bates Apr 23, 2008 05:24 PM 
Called back. Fixed it on her own.
 Add Attachment
Chris Curtis Apr 22, 2008 11:58 AM 
She called back she is available at the reference 
desk 5pm to 9pm Monday through Thursday.
 Add Attachment
UCS Tech Apr 22, 2008 08:41 AM 
Status changed to: Waiting for Contact
 Add Attachment
Audrey Sundkvist Apr 22, 2008 08:37 AM 
Called and left a time asking for availability since she needs to be 
there in person to work on this.
 Add Attachment
Adam Bates Apr 21, 2008 05:24 PM 
She has updated to the new version but is having 
the same problem. Other user are not having this 
issue on the same machine.
 Add Attachment