Service Request Ticket - # 25538

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2008 09:38 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63318E50 Location PDR - Picked up by PP on 12/8/10

Model C8164A Hostname hlcolor3.wou.edu
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EB:EA:72

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 22, 2008 09:31 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Apr 22, 2008 09:28 AM 
Went by and the printer was working fine. Another Library 
employee said that it was stuck "initializing" yesterday. It 
worked fine this morning. I left Breanna a message letting her 
know I tested out the printer and the task number so she has it 
if there are any other problems with that printer.
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Patrick Shanley Apr 22, 2008 09:16 AM 
Task reassigned to Patrick Shanley.
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Patrick Shanley Apr 22, 2008 09:16 AM 
they called in and said the problem was fixed
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