Service Request Ticket - # 25545

Service Request Information

CONTACT Name Thompson, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2008 09:41 AM
Department College of Education Phone 88828
Location Email thompss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060223[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. F0L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, filemaker pro 5.0 moved from W#20010877 P0038341 11/2006

Wired NIC 00:13:72:A8:B4:34

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 23, 2008 09:30 AM 
She said she tried rebooting over and over and it fixed itself.
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Joan Guralnick Apr 22, 2008 09:43 AM 
She will be in her office all day.  She can't do 
any work on her computer.
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Joan Guralnick Apr 22, 2008 09:42 AM 
when she hovers the mouse over start it just 
brings up the hour glass.  She has tried 
restarting
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