Service Request Ticket - # 25556

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2008 08:21 AM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 317SK61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950, Appointments Pro

Wired NIC 00:11:43:B1:3E:08

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 23, 2008 08:39 AM 
Self-resolved
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Brian Witt Apr 23, 2008 08:27 AM 
Task reassigned to Brian Witt.
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Katie Jessel Apr 23, 2008 08:24 AM 
Is in the health center trying to log onto their 
schedule for daily appointments, but recieves an 
error from internet explorer that says the 
webpage cannot be displayed.

She tried restarting her computer, and i had her 
delete all of the cookies, browsing history, etc 
but it still didn't work.

She will be at her desk all day.
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