Service Request Ticket - # 25572

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2008 04:37 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 24, 2008 09:27 AM 
Printer is good to go.
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Adam Wehner Apr 24, 2008 08:50 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Apr 24, 2008 08:50 AM 
I will go look at it.
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Christian Mendez Apr 23, 2008 04:39 PM 
The Printer in the Alcove wou#20060074[Edit Inv] displays 
that there is a paper jam in tray3

However, tray 3 is fine, BUT tray 2 is stuck and 
they cannot open it.

The printer does not print anything.
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