Service Request Ticket - # 25588

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2008 01:07 PM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 24, 2008 02:05 PM 
Copied shortcut from all users start menu profile
to her desktop, and sent her an email.
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Brian Berkley Apr 24, 2008 02:01 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 24, 2008 02:01 PM 
Nevermind, she has publisher on her system.
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Brian Berkley Apr 24, 2008 01:58 PM 
Task reassigned to Tricia Flaherty.
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Brian Berkley Apr 24, 2008 01:58 PM 
Tricia, do we have a site license for publisher as
part of the office 2003 suite?
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Brandon Farley Apr 24, 2008 01:10 PM 
Works 8:30 - 2:00 during the week and does not
mind if she is present or not. call or e-mail her
with any questions.
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