Service Request Ticket - # 25597

Service Request Information

CONTACT Name Austin, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2008 04:54 PM
Department Advancement & Foundation Phone 88134
Location Email austinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Chris Curtis Apr 29, 2008 11:17 AM 
She just called and the speakers on her new 
computer are not working.
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Brian Witt Apr 28, 2008 05:35 PM 
Imaged the machine from room 221 and moved it into
her office, room 108.  Took her old machine from
108 and moved it to 221.
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Christian Mendez Apr 28, 2008 04:07 PM 
She called back and said she would be here today 
until 5pm

Tomorrow she will be "pretty much here" but to 
call ahead
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Brian Witt Apr 28, 2008 04:00 PM 
Left a VM
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Brian Berkley Apr 28, 2008 03:21 PM 
Task reassigned to Brian Witt.
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Courtney Carlson Apr 24, 2008 05:07 PM 
Straight trade of 2 computers in different rooms
hers 108 Cottage
replacement 221

no one needs info from replacement machine, can 
be wiped clean. Info from her machine needs to be 
put on the cleared machine.

Times- business hours
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