Service Request Ticket - # 25616

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2008 09:49 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 28, 2008 02:35 PM 
Task reassigned to Brian Witt.
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Brian Witt Apr 28, 2008 02:35 PM 
I fixed her profile.
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Brian Witt Apr 28, 2008 11:28 AM 
Tiffany needs to be there
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Katie Jessel Apr 28, 2008 09:52 AM 
Logs into computer, but her profile is missing. 
None of her files are there. She said that it 
looks like a whole new computer.

Her office is among other offices, so someone 
will be able to get to the computer at all times. 
She can't do any work until it is fixed.
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