Service Request Ticket - # 25627

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2008 02:39 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 28, 2008 02:51 PM 
Task reassigned to Brian Witt.
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Brian Witt Apr 28, 2008 02:51 PM 
Set up Outlook.
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Christian Mendez Apr 28, 2008 02:41 PM 
Brian helped her with a problem with profiles on 
her machine and since he fixed the problem, her 
Outlook is not set up anymore.

Now when she opens up Outlook 2003, it asks her 
to configure her mail. She wants someone to help 
her set up her email in Outlook.

Available all afternoon
Her door is open if she is not there
Available all day tomorrow as well.
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