Service Request Ticket - # 25628

Service Request Ticket - # 25628

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Service Request Information

CONTACT	Name	Bergeland, Melissa	Date	Apr 28, 2008 03:01 PM
	Department	Campus Recreation/HWC	Phone	88860
	Location		Email	ineckm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20070868 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell 968 All-In-One Printer # 9683YR
	Serial No.	9LCBQD1	Location	PDR
	Model	9683YR	Hostname
	Notes	local printer All-in-one unit	Ink/Toner Refill

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rkavanag08@wou.edu	88323

Tracking

Entered by	Date	Memo
Richard Kavanagh student			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Jul 14, 2008 12:21 PM	Setup, installed, and working well.	Add Attachment
Richard Kavanagh student	Jul 14, 2008 10:34 AM	Task reassigned to Richard Kavanagh.	Add Attachment
Audrey Sundkvist	Jul 10, 2008 11:17 AM	She asked we do this setup at 11:30am on Monday.	Add Attachment
Audrey Sundkvist	Jul 10, 2008 09:58 AM	Task reassigned to Audrey Sundkvist.	Add Attachment
Audrey Sundkvist	Jul 10, 2008 09:58 AM	We delivered the printer but her office is locked until 10:50. We will go back and set it up then.	Add Attachment
Tricia Flaherty	Jun 26, 2008 12:42 PM	She is in her office at the pool most mornings from 8 and 10:30am Monday through Thursday	Add Attachment
Audrey Sundkvist	Jun 25, 2008 10:28 AM	Left a VM asking for setup times.	Add Attachment
Audrey Sundkvist	Jun 12, 2008 12:15 PM	Left a VM asking for setup times. 0.o	Add Attachment
Brian Witt	Jun 04, 2008 08:33 AM	Left a VM asking for setup times.	Add Attachment
UCS Tech	Jun 02, 2008 01:48 PM	Status changed to: Waiting for Contact	Add Attachment
Audrey Sundkvist	Jun 02, 2008 10:09 AM	Called and left a message asking for times or if someone else could let us in the area for setup.	Add Attachment
Brian Witt	May 28, 2008 01:40 PM	She isn't in her office this afternoon. We will need to call her between 8 and 10:30	Add Attachment
Jackie Digmann	May 28, 2008 07:00 AM	Please call Melissa 838-8860 between 7am til 10:30am. She will be back again in the afternoon if you can't reach her, however she isn't sure of the times. She would like to set up and appt. to get her printer hooked up.	Add Attachment
Brian Witt	May 19, 2008 08:55 AM	Left vm for setup times	Add Attachment
Tricia Flaherty	Apr 28, 2008 03:04 PM	I will put this on counter in ITC008 with invoice, you may need to take a USB AtoB cable with you when you go	Add Attachment