Service Request Ticket - # 25632

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2008 03:50 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050316[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 606R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:95:9D:49

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 10, 2008 09:10 AM 
Task closed due to no contact.
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Sarah Callaway May 15, 2008 12:34 PM 
Left voicemail
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UCS Tech May 05, 2008 11:30 AM 
Status changed to: Waiting for Contact
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Adam Wehner May 05, 2008 10:11 AM 
Called and left VM.
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Christian Mendez Apr 28, 2008 03:51 PM 
He cannot print anything Landscape on the 
printer. He can print to a printer down the hall 
and it works just find.

Printer : TR Train or Radar is located in TO 220.
It prints everything else just fine, but not 
landscape, doesn't matter what type of file it is.

He is available 8:30am -  4pm tomorrow.
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