Service Request Ticket - # 25640

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2008 09:44 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050200[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag F8K30G1 Description Inspiron 1520,
Serial No. F8K30G1 Location

CPU Intel Core 2 Duo 2GHz


OS Software MS Office Pro 2003 from P0053152 moved from W#20040918(swap)

Wired NIC 00:1D:09:CD:6A:B2


Wireless NIC 00:1F:3B:02:29:53

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 24, 2008 10:03 AM 
Laptop was replaced with new one.
 Add Attachment
Adam Shinn Apr 29, 2008 09:23 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Adam Bates Apr 28, 2008 10:40 PM 
Called back. It appears that the entire case is 
cracked and the display hinge is broken.
 Add Attachment
Adam Bates Apr 28, 2008 09:46 PM 
The machine was dropped and now the display does 
not come on.
 Add Attachment