Service Request Ticket - # 25679

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2008 01:00 PM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030733[Edit Inv] (opens in a new window) Bldg/Room APSC was SEP 201
Service Tag J3F0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. J3F0Y41 Location UNK

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008

Wired NIC 00:0C:F1:EA:3A:17

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 30, 2008 02:16 PM 
I have installed a backup printer for the time
being  I will discuss this with Adam when he comes in.
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Myron Hoeckle (Student) Apr 30, 2008 01:45 PM 
Task reassigned to Myron Hoeckle.
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Christian Mendez Apr 30, 2008 01:01 PM 
Earlier in the day she was able to print from 
word and she could print to her deskjet that was 
attached to her machine.

Now she cannot print to her deskjet from 
Publisher. But she mentions that she cannot print 
to any networked printers.

Radar / SEP is the printer she would like to be 
networked to.

She is available all day.
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