Service Request Ticket - # 25699

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2008 10:36 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63318E50 Location PDR - Picked up by PP on 12/8/10

Model C8164A Hostname hlcolor3.wou.edu
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EB:EA:72

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 01, 2008 11:07 AM 
removed paper jam
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Adam Shinn May 01, 2008 10:43 AM 
Task reassigned to Adam Shinn.
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Shannon McCormick May 01, 2008 10:38 AM 
The printer is unable to print because the paper 
won't go through. There are bits of paper stuck 
in it too. A student employee called.
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