Service Request Ticket - # 25727

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2008 08:44 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031444[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4200dtn
Serial No. susgnp40292 Location PDR

Model Q2428A#ABA Hostname
Notes Duplex; additional 500 sheet tray Ink/Toner Refill

Wired NIC 00:30:6E:F8:48:3B

TECHS Submitted by Katie Jessel Contact kjessel@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez May 05, 2008 11:27 AM 
Task reassigned to Christian Mendez.
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Christian Mendez May 05, 2008 11:27 AM 
She called back and said that the printer is 
working properly and asked me to close the task.
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Brian Witt May 05, 2008 09:17 AM 
Task reassigned to Brian Witt.
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Katie Jessel May 05, 2008 08:45 AM 
Error: HP Jetdirect default diagnostic page.
The paper has big bold black lines, faded text, 
and printed error page. Printer: crackle.
Available any time.
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